These Terms of Service ("Terms") are a legal agreement between you and Ambymon OÜ (doing business as Aizy — "we", "us", or "our"), governing your use of the Aizy mobile application, website, and related services (the "Services"). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old to use the Services. By using Aizy, you represent and warrant that you are 18 or older and that you have the legal capacity to enter into these Terms. We do not knowingly permit anyone under 18 to use the Services.
2. The Services
Aizy is an AI-powered fitness coaching application. It creates personalised workout and meal plans, guides you through training sessions with an AI voice coach, and adapts its recommendations based on information you provide and, where you connect them, signals such as your heart rate. The Services are provided for general fitness, wellness, and informational purposes only.
3. Medical Disclaimer
Aizy does not provide medical advice. The content, plans, and recommendations offered through the Services — including workouts, exercises, nutrition guidance, and coach messages — are general information, not medical, clinical, nutritional, or professional advice, and are not tailored to any medical condition.
Consult a professional first. Consult a qualified physician or other healthcare professional before beginning any exercise or nutrition program, especially if you are pregnant, have (or may have) a medical condition, take medication, are recovering from injury or surgery, or have any concern about your health. Never disregard professional medical advice, or delay seeking it, because of something you read or received in the Services.
Assumption of risk. Physical exercise carries inherent risks, including injury. By using the Services you acknowledge these risks and agree that you participate voluntarily and at your own risk. Stop exercising and seek medical attention if you experience pain, dizziness, shortness of breath, or any other symptom.
Not for emergencies or crises. The Services are not designed to help with medical or mental-health emergencies. If you are in distress or crisis, contact a mental-health professional, your local crisis line, or emergency services. In the United States, you can call or text 988 (Suicide & Crisis Lifeline). If Aizy detects language suggesting distress, it will pause your session and direct you to seek support — this is a safety feature, not a diagnosis or a substitute for professional help.
4. Artificial intelligence and generated content
The Aizy coach is powered by artificial intelligence. AI-generated content can be inaccurate, incomplete, or unsuitable for your circumstances. You are responsible for exercising your own judgment and, where appropriate, seeking professional advice before acting on any recommendation. We do not warrant that AI-generated plans or responses are accurate, safe, or fit for any particular purpose. How your information is processed by our AI provider — and our commitment that your data is not used to train AI models — is described in our Privacy Policy.
5. Your account
To use most features you must create an account. You agree to provide accurate information, to keep your credentials confidential, and to be responsible for all activity under your account. Notify us promptly of any unauthorised use. You may delete your account at any time at aizy.fit/delete-account.
6. Acceptable use
You agree not to:
- use the Services in violation of any law, or for any unlawful or harmful purpose;
- attempt to gain unauthorised access to the Services, other accounts, or our systems;
- interfere with, disrupt, overload, or reverse-engineer the Services;
- use automated means to access or scrape the Services except as expressly permitted;
- misrepresent your identity or age, or use the Services on behalf of anyone under 18;
- submit content that is unlawful, infringing, or that you do not have the right to provide;
- use the Services to develop a competing product or to train a machine-learning model.
7. Your content
You retain ownership of the content you submit to the Services, including your messages to the coach and your workout logs ("Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, and use Your Content solely to operate and provide the Services to you — including sending it to our AI provider to generate your coaching. We do not use Your Content to train AI models. This licence ends when you delete Your Content or your account, except for content we must retain to comply with the law or that remains in routine backups until they expire.
8. Intellectual property
The Services, including all software, text, design, graphics, and the Aizy name and logo, are owned by Ambymon OÜ or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your personal, non-commercial use, subject to these Terms. All rights not expressly granted are reserved.
9. Third-party services
The Services rely on third-party providers (for example, our AI, hosting, storage, and email providers, and the app stores through which you download Aizy). Your use of those services may be subject to their own terms. We are not responsible for third-party services and do not endorse them.
10. Subscriptions and payments
We may in future offer paid features, subscriptions, or in-app purchases ("Paid Features"). If we do:
- Paid Features will be sold and billed through the applicable app store (Apple App Store or Google Play), and your purchase will also be subject to that store's terms;
- subscriptions renew automatically for the period you selected unless cancelled before the renewal date, through your app-store account settings;
- prices, billing periods, and what each plan includes will be disclosed to you before purchase;
- refunds are handled according to the policies of the app store through which you purchased, and by applicable consumer law (including, for EU consumers, statutory withdrawal rights where they apply);
- we may change prices or the features included in a plan on reasonable notice; changes will not affect the period you have already paid for.
11. Disclaimer of warranties
To the maximum extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any recommendation will produce any particular result. Nothing in these Terms limits any warranty or right that cannot be excluded under applicable law.
12. Limitation of liability
To the maximum extent permitted by law, Ambymon OÜ and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of (or inability to use) the Services. To the maximum extent permitted by law, our total liability for any claim relating to the Services will not exceed the greater of (a) the amount you paid us for the Services in the twelve months before the claim, or (b) €50. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; nothing here excludes liability that cannot be excluded by law (for example, for death or personal injury caused by our negligence).
13. Indemnification
You agree to indemnify and hold harmless Ambymon OÜ from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.
14. Termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Services. On termination, the provisions of these Terms that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will continue to apply.
15. Changes to these Terms
We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date. If we make material changes, we will provide reasonable notice (for example, in the app or by email). Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict-of-laws rules, and the courts of Estonia will have jurisdiction over any dispute — except where mandatory consumer-protection law in your country of residence grants you the right to bring proceedings in your local courts or under your local law, which this section does not remove. We encourage you to contact us first at [email protected] so we can try to resolve any issue informally. If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform.
17. Contact
Questions about these Terms? Contact us: